PROCESSING TIMES:
Orders currently have a processing time of 2-6 business days.

CANCELLATIONS:
For non-personalized items, as long as the item(s) have not been shipped we are able to cancel your order. For orders that are personalized, unfortunately we are unable to offer cancellations at this time.

SHIPPING TIMES:
Receive FREE standard shipping to Canada and USA on orders over $100CAD (~$76USD). Orders under $100CAD are $10CAD to Canada and USA. International orders have a flat rate $20CAD. 

SHIPPING TIMES:
We do our best to meet the following shipping estimates, however we cannot guarantee delivery dates as actual delivery time may vary depending on the courier service. Shipping times do not include processing time to prepare your order. Tracking information will be provided once the item(s) have shipped. Every order is wrapped carefully to avoid damage.
Canada: 2-8 business days (tracking included - ships from Toronto, ON)
USA: 3-8 business days (tracking included - ships from Niagara Falls, NY)
International: 7-15 business days (please allow up to 25 business days due to customs) 
International Full Tracking List:
Australia, Austria, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom

 

International Partial Tracking List:

Albania, Algeria, Andorra, Angola, Anguilla, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia And Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Greece, Grenada, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Korea (Republic Of), Kuwait, Lao (People's Democratic Republic), Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia (The Former Yugoslav Republic Of), Malaysia, Maldives, Malta, Martinique, Mauritius, Mexico, Moldova (Republic Of), Monaco, Mongolia, Montenegro, Morocco, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saint Lucia, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Province Of China, Tanzania (United Republic Of), Thailand, Trinidad And Tobago, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Vanuatu, Vietnam, Zimbabwe

ADDRESSES
It is the customer's responsibility to provide the correct shipping address. In the case of returned packages due to incorrect shipping addresses, the shipping costs are not refundable. Customers will need to re-purchase items and shipping in full for items to be re-shipped.

DUTIES & CUSTOMS
Customs and duties fees are the customer's responsibility. We do not cover VAT or other taxes.

UPGRADES 
Faster shipping options with tracking information are offered at an additional cost (cost varies from $5-$30). Please contact us to request this option.